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HOUSEKEEPING LINEN ATTENDANT:
Tracks linen usage and provide clean linens as requested. Ensure floor pantries are well stocked and tidy. Keep linen storage area clean & tidy and in strict compliance with hygiene regulations. Consistently offer professional, friendly and engaging service. Take initiative to add personalized service to the guest. Return and properly tag all the Lost and Found articles in the Housekeeping office Follow departmental policies and procedures and also the service standards. Follow all safety and sanitation policies and procedures
Your experience and skills include:
Able to work on numerous tasks/projects at one time Highly motivated individual able to grasp new ideas and learn quickly Has the ability to adapt to shifting priorities and align activities to meet company goals. Fluent in English (spoken and written), any additional language is a plus
At least 2 years experience in hospitality
RECEPTIONIST:
Tracks linen usage and provide clean linens as requested. Ensure floor pantries are well stocked and tidy. Keep linen storage area clean & tidy and in strict compliance with hygiene regulations. Consistently offer professional, friendly and engaging service. Take initiative to add personalized service to the guest. Return and properly tag all the Lost and Found articles in the Housekeeping office Follow departmental policies and procedures and also the service standards. Follow all safety and sanitation policies and procedures
Your experience and skills include:
Minimum of 2 years in front office operation in the hospitality sector is desired, experience in Qatar is a plus Fluent in English (spoken and written), any additional language is a plus Ability to work well under pressure in a fast paced environment Service focused personality is essential and previous leadership experience required Good interpersonal skills, guest oriented and service minded Team spirit Good listening skills and ability to anticipate Dynamic Sales oriented
Prepare the guest rooms as per the set standards. Replenish supplies and guest amenities. Consistently offer professional, friendly and engaging service. Take ownership of guest privacy and belongings, while ensuring exceptional service. Maintain proper usage of cleaning supplies and equipment. Update and record all clean rooms. Attend daily briefings with the Assistant Manager Housekeeping of their section and pay careful attention to all instructions and priorities for the day. Contribute to the meetings with suggestions and by asking questions. Return and properly tag all the Lost and Found articles in the Housekeeping office Follow all safety and sanitation policies and procedures Perform any additional tasks, as requested by the Ex. Housekeeper his/her Assistant and the Floor Supervisor.
Your experience and skills include:
Fluent in English (spoken and written), any additional language is a plus At least 2 years experience in hospitality, handling the same role Highly responsible & reliable Ability to work well under pressure in a fast paced environment Able to work on numerous tasks/projects at one time Highly motivated individual able to grasp new ideas and learn quickly Has the ability to adapt to shifting priorities and align activities to meet company goals.
Prepare the guest rooms as per the set standards. Replenish supplies and guest amenities. Consistently offer professional, friendly and engaging service. Take ownership of guest privacy and belongings, while ensuring exceptional service. Maintain proper usage of cleaning supplies and equipment. Update and record all clean rooms. Attend daily briefings with the Assistant Manager Housekeeping of their section and pay careful attention to all instructions and priorities for the day. Contribute to the meetings with suggestions and by asking questions. Return and properly tag all the Lost and Found articles in the Housekeeping office Follow all safety and sanitation policies and procedures Perform any additional tasks, as requested by the Ex. Housekeeper his/her Assistant and the Floor Supervisor.
Your experience and skills include:
Fluent in English (spoken and written), any additional language is a plus At least 2 years experience in hospitality, handling the same role Highly responsible & reliable Ability to work well under pressure in a fast paced environment Able to work on numerous tasks/projects at one time Highly motivated individual able to grasp new ideas and learn quickly Has the ability to adapt to shifting priorities and align activities to meet company goals.
Respond to guest calls in a timely manner Replenish supplies and guest amenities. Consistently offer professional, friendly and engaging service. Stock and organize Housekeeping pantries. Maintain proper usage of cleaning supplies and equipment. Return and properly tag all the Lost and Found articles in the Housekeeping office Follow all safety and sanitation policies and procedures Maintain safe and healthy work environment by following fire, health and safety standards at all times for self, colleagues and guests. To be flexible to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
Your experience and skills include:
At least 2 years experience in hospitality. Able to work on numerous tasks/projects at one time Highly motivated individual able to grasp new ideas and learn quickly Has the ability to adapt to shifting priorities and align activities to meet company goals Fluent in English (spoken and written), any additional language is a plus
Familiarity with all Front Desk and guest booking functions. Responsible for Handover and decommissioning. Responsible for the proper Key handling and room allocation Provides the Front Office Manager and Site Operation Manager with a summary of activities and operations during the shift by preparing a daily written logbook. Ensures guests’ satisfaction by resolving and taking appropriate actions on all guests’ complaints. Maintains property’s level of cleanliness and sanitation (hygiene) in accordance with company standards by conducting inspections and taking appropriate action. Provide friendly and courteous service to guests and respond promptly to all requests in our scope of work. Resolve guests’ complaints & requests and liaises with the concerned departments. Understand and abide by all safety rules, emergency procedures, and fire prevention regulations. Ensures procedures for safety and security of guest belongings (e.g., lockers, left luggage etc.) are efficiently followed.
Your experience and skills include:
Prior experience working with PMS. Fluency in English is compulsory. Passionate about people and service orientated Demonstrates organizational skills and high attention to detail A high level of interpersonal skills with the ability to communicate with all levels of employees Ability to work independently and has good initiative under dynamic environment
Assists the Executive Housekeeper and the entire team with managing the day-to-day housekeeping office administration. Follow up and coordinate with other concerned departments all the relevant operational instructions to ensure that employees comply with the policies and procedures. Performs general office works and maintains confidentiality of important internal office matters as necessary. Answers all incoming telephone calls in accordance with the established standard procedures. Maintains the appropriate office supplies at all times Collaborates with other departments in an effective and friendly manner.
Your experience and skills include:
Fluent in English (spoken and written), any additional language is a plus. At least 2 years of housekeeping experience. At least 1 year of experience in a similar position in a large scale property. Strong interpersonal, communication and problem-solving abilities. Highly responsible & reliable. A hands-on approach is essential. Ability to work well under pressure in a fast-paced environment.
“Always finding the right talent to SERVE YOU BEST.“
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